Every piece of your information is fully secure at eg99. This Privacy Policy covers what data we collect, why we collect it, and how we keep it safe. Your trust is our greatest asset.
Last Updated: January 2026Welcome to eg99. This Privacy Policy explains what information we collect when you use the eg99 platform, how that information is used, and the steps we take to protect your personal privacy.
Eg99 believes your personal data belongs to you. That's why we've built a straightforward privacy policy that clearly explains what we do — and don't do — with your information. This policy applies to all services, mobile apps, and websites under eg99.blog.
By registering or using the eg99 platform, you are considered to have agreed to this Privacy Policy. If you do not agree with any part of this policy, please contact our support team before continuing to use the platform.
This Privacy Policy may be updated from time to time. If significant changes are made, we will notify you via email or an in-platform notification.
Eg99 only collects information that is necessary to deliver the best service to you. We do not gather excessive or unnecessary data. Here's what we collect and why:
| Type of Data | Details | Why It's Needed |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | For KYC verification |
| Contact Information | Mobile number, email address | For account verification and communication |
| Financial Information | Mobile banking number (Mobile Banking/Nagad/Rocket) | For processing deposits and withdrawals |
| Device Information | IP address, device model, operating system | For Security and Fraud Prevention |
| Usage Data | Login time, gaming history, betting activity | For service improvement and responsible gaming |
| Location Data | Approximate geographic location | To ensure legal compliance |
Beyond the above, eg99 does not collect sensitive information such as religious identity, political views, or biometric data.
Eg99 collects your information through several methods. You should be fully aware of each one:
Eg99 will never call you or send messages asking for your password or full payment details. If you ever receive such a request, treat it as fraudulent and contact our support team immediately.
Eg99 uses your data only for specific, legitimate purposes. Every step we take is fully transparent. Here's a detailed breakdown:
Your data is never sold, rented, or exchanged with any third party. eg99 only shares limited information with partners who are essential for service delivery, and only under strict confidentiality agreements.
Eg99 uses industry-leading security technology to protect your data. Our security infrastructure is regularly tested and updated:
That said, no system on the internet is 100% secure. We strongly encourage you to keep your password confidential, avoid logging in from unfamiliar devices, and report any suspicious activity to us immediately.
Eg99 uses cookies on its website and app to enhance your experience. Cookies are small text files stored on your device. Here are the types of cookies eg99 uses:
You can disable cookies at any time through your browser settings. Keep in mind that disabling certain cookies may affect the functionality of some platform features.
Under eg99's Privacy Policy, you have several important rights over your own data:
You can request to see what information we hold about you.
You may request corrections to any inaccurate or incomplete information.
You may request that your data be deleted under certain circumstances.
You can request to restrict or stop the processing of your data.
You can request a copy of your data in a portable format.
You may opt out of your data being used for marketing purposes at any time.
To exercise any of these rights, please contact eg99's customer support. We generally respond to requests within 30 business days.
Eg99 is strictly for users aged 18 and above. We do not knowingly collect data from or allow minors to use the platform.
An age verification process is carried out at registration. If we become aware that an account has been created by a minor, that account will be immediately suspended and all associated data will be deleted.
If you believe a minor is using eg99, please contact our support team immediately. We will investigate the matter seriously.
How long eg99 retains your data depends on the type of information and applicable legal requirements. General guidelines are outlined below:
Once the designated retention period expires, data is securely deleted or anonymized so that no individual can be identified from it.
If you have any questions about this Privacy Policy or wish to make a data-related request, please get in touch. eg99's dedicated privacy team is always here to help.
We typically respond within 3 business days. Complex privacy-related requests may take up to 30 business days.
Every transaction and piece of personal data on eg99 is protected with 256-bit AES encryption — the same security standard used in international banking.
Eg99 never sells your personal data to advertisers or third parties. Your data is used solely to provide services to you.
Documents submitted for identity verification are stored on encrypted servers. Only authorized personnel may access them for specified purposes.
Eg99's security team monitors the platform around the clock. Any suspicious activity is flagged and acted on immediately.
From your account settings, you can update your information, opt out of marketing, or close your account at any time.
Eg99's Privacy Policy is built in line with international data protection standards, with effectiveness verified through regular third-party audits.
Your data is completely secure at eg99. Register with confidence and step into the exciting world of slots, casino, and Sports Betting.